MPS is a leading name in the backup power supply sector, offering cutting-edge solutions across various geographies. With a strategic expansion plan, MPS has established itself as a trusted partner in power solutions, providing reliable and efficient backup power systems. To streamline their operations and improve internal efficiency, MPS partnered with PQube Business Solutions to develop a custom mobile app that would optimize key business processes.

PROJECT OVERVIEW

MPS aimed to create a mobile application that would help manage key operational functions such as employee records, inventory management, order tracking, and customer relations, all from a single platform. The objectives of the project were:

• Centralized Management: To streamline employee data management, inventory control, and order processing.
• Ease of Use: To ensure the app was easy to navigate and user-friendly for staff members, especially those without advanced technical expertise.
• Real-Time Tracking: To provide real-time updates and efficient tracking of key operations such as orders, inventory, and employee performance.

CHALLENGES

• Diverse Operational Needs: MPS’s operations spanned across multiple areas, from HR management to inventory and order processing. The app needed to cater to all these functions seamlessly.
• Integration with Existing Systems: The app had to integrate with existing enterprise systems, ensuring smooth data flow and accuracy across departments.
• User-Friendly Interface: The app needed to be intuitive enough for non-technical users, ensuring staff could use it without requiring extensive training.
• Scalability: The app had to be scalable to accommodate future growth, both in terms of the number of employees and expanding operational needs.

SOLUTION

PQube Business Solutions designed and developed a mobile app for MPS that integrated various business functions into one platform.

KEY FEATURES OF THE APP

Employee Management

The app allows MPS to easily add, view, and manage employee details. HR staff can quickly update records, track employee join dates, designations, and contact information.

Inventory Management

The app provides an easy-to-use interface to track inventory levels, helping MPS ensure that their stock is always updated and well-managed.

Order Management

Orders can be entered, tracked, and processed through the app. This real-time order tracking helps optimize the supply chain and ensures timely delivery.

Customer Management

The app includes a customer database where staff can access essential customer information and track interactions, improving customer service and relationship management.

User-Friendly Interface

The app’s simple and intuitive interface ensures that it can be used effectively by all staff, regardless of their technical skill level.

Mobile Accessibility

The app’s mobile-first design allows employees to manage tasks on-the-go, ensuring that operations are not delayed and that field staff can remain in sync with the head office.

IMPLEMENTATION PROCESS

Consultation and Requirement Gathering

PQube Business Solutions worked closely with MPS to understand their workflow and requirements for each department.

App Design and Prototyping

The design focused on simplicity and accessibility, with a clean, intuitive interface suitable for users across different departments.

Integration

The app was seamlessly integrated with MPS\’s existing systems, ensuring that data was consistent and up-to-date across platforms.

Testing and Feedback

PQube tested the app with a group of internal users at MPS to gather feedback and ensure the app’s functionality met operational needs.

Deployment and Training

After successful testing, the app was deployed, and on-site training was provided to MPS staff to ensure smooth adoption.

RESULTS

The MPS mobile app has led to a range of positive outcomes for the company:

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Streamlined Operations

By centralizing key operational tasks like employee data management, inventory tracking, and order processing, MPS has significantly reduced administrative overhead and improved operational efficiency.

Improved Data Accuracy

The app’s real-time tracking features have ensured that MPS always has accurate, up-to-date data for decision-making.

Enhanced Employee Productivity

Employees are now able to complete tasks like updating records and tracking orders directly from their mobile devices, improving overall productivity.

Better Customer Service

The app\’s customer management feature has helped improve response times, ensuring that customers are better served with accurate, real-time information.

Scalable Growth

As MPS continues to expand, the app can scale to accommodate more employees, customers, and inventory without any performance issues.

Streamlined Operations

By centralizing key operational tasks like employee data management, inventory tracking, and order processing, MPS has significantly reduced administrative overhead and improved operational efficiency.

Improved Data Accuracy

The app’s real-time tracking features have ensured that MPS always has accurate, up-to-date data for decision-making.

Enhanced Employee Productivity

Employees are now able to complete tasks like updating records and tracking orders directly from their mobile devices, improving overall productivity.

Better Customer Service

The app\’s customer management feature has helped improve response times, ensuring that customers are better served with accurate, real-time information.

Scalable Growth

As MPS continues to expand, the app can scale to accommodate more employees, customers, and inventory without any performance issues.

CLIENT FEEDBACK

Partnering with PQube to develop this mobile app has transformed how we manage our operations. The app is easy to use, has greatly improved our internal processes, and has made tracking orders, inventory, and employee data a lot more efficient. We couldn’t be more satisfied with the solution and the ongoing support provided by PQube.

CEO, MPS

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